Eagle Telemedicine Health Client

Client’s Need

• The client’s organization wanted to build a secure platform that could enhance collaboration between its partner hospitals and providers.
• They needed an application that could provide clear insights into provider visits, individual productivity details, and providers’ contact information.
• The digital solution had to act as a secure platform for speedy communication between providers and hospitals.
• They wanted a HIPAA-compliant web application that could enable users to raise and resolve tickets in realtime.
• The application had to offer strictly authenticated access and multi-layer security to protect sensitive information.
• It had to have an inbuilt appointment scheduling feature to streamline appointments.

How We Solved The Client’s Problem

• Our experienced development team created multiple wireframes and closely coordinated with the client to build a custom healthcare solution.
• As it had to store vital contact and patient care information, we ensured that the web application adhered to the most stringent informational data security standards.
• A detailed provider productivity dashboard was developed so the client could view productivity information such as number of visits and medical conditions treated.
• An appointment scheduling feature was included to manage the schedules of providers.

Impact On Client’s Business

• The client was able to improve collaboration across care teams and providers.
• The appointment scheduling feature enabled our client to minimize missed appointments and no-shows.
• Physician productivity increased by 40%.
• The client was able to expand their footprint and tie up with more healthcare organizations within an accelerated time frame.